Effective
date: December 6, 2020. This privacy policy sets out how WeloMed uses and
protects any information that you give WeloMed when you use this website. WeloMed
is committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with
this privacy statement. WeloMed may change this policy from time to time by
updating this page. You should check this page from time to time to ensure that
you are happy with any changes. Your use of this website is also governed by
our Terms & Conditions.
What we collect
When
you visit our Website, we automatically collect certain information about your
web browser, IP address, time zone, and some of the cookies that are installed
on your device. Additionally, as you browse our Website, we collect information
about web pages or products that you view, the websites or search terms that
referred you to our Website, and information about how you interact with our
Website.
When
you make a purchase or attempt to make a purchase through our Website, we also
collect certain information from you, including your name, billing address,
shipping address, payment information (such as credit card numbers), email
address, and phone number. This personal information that identifies, relates
to, describes, references, is capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular consumer or
device herein is collectively referred to as “Data.”
The
categories of personal information that we have collected from consumers
visiting this website include:
- Contact information, such as name,
postal address, email address, phone number.
- Online identifiers, such as
username and IP address.
- Usage information, such as how you
and your device interact with our website (e.g., the pages you visit, the
search terms you enter).
- Other information, such as credit
card information, that you provide to conduct transactions.
We
have collected such personal information solely from the following categories
of sources:
- Directly from customers when
engaged in transactions through this website or other manner of direct
communications.
- Directly and indirectly from
activity on our website (www.welomed.com). For example, from requests
through our website portal or website usage details collected
automatically.
What we do with the
information we gather
The
Data we collect from customers is used to fulfill orders placed through our
Website, which includes the processing of payment information, preparing orders
for shipment, and providing order confirmations and other order-related
communication. In addition, we’ll use Data from your visit to our Website to
improve and optimize the customer experience, to screen for potential risk and
fraud, to provide the most relevant advertisements and email communications to
you, and to assess the success of our current marketing and advertising
campaigns. Pursuant to General Data Protection Regulations (GDPR), we are
considered a “controller” of Data and we may engage third party “processors” of
Data.
We
may use or disclose the Data we collect for one or more of the following
business purposes:
- To fulfill or meet the reason for
which the information is provided. For example, we will use address
information you provide us in order to have the product delivered to you.
- To provide you with information concerning
our products or services that you request or consent to receiving from us.
- To carry out our obligations and
enforce our rights arising from any sales transactions entered into
between you and us, including for billing and collections.
- To improve our website and present
its contents to you.
- For testing, research, analysis
and product development.
- To respond to law enforcement
requests and as required by applicable law, court order, or governmental
regulations.
- As described to you when
collecting your personal information.
Your rights
Through
your access of our Website and provision of Data as described herein, you have
provided your consent for our use and collection of your Data. However, in the
event you change your mind, and no longer wish that we utilize your Data, you
may withdraw your consent for us to contact you, for the continued collection,
use or disclosure of your information at any time, or modify your contact
information, by contacting us at support@welomed.com and indicate on the
subject line, “Privacy Compliance” or by mailing us at: WeloMed LLC, 5126 Brittney Elyse Cir, Centreville, VA
20120 Attention: Privacy Compliance.
If
you are a European resident, you have the right to access personal information
we hold about you and to ask that your personal information be corrected,
updated, or deleted. If you would like to exercise this right, please contact
us support@welomed.com and indicate on the subject line, “Privacy Compliance,”
or by mailing us at: WeloMed LLC, 5126
Brittney Elyse Cir, Centreville, VA 20120 Attention: Privacy Compliance.
In
addition, European residents who believe any concerns regarding their Data have
not been adequately addressed by us may lodge a complaint with the supervisory
authority of their particular Member State, as defined under GDPR Chapter 6.
Data retention
WeloMed
is located in the United States. By submitting your Data through our Website,
you agree to the transfer, storing and processing of your Data, which,
depending on the use of third-party services, may be processed, transferred and
stored outside of the country where you reside. When you place an order through
our Website, we will take reasonable steps to ensure that your Data is treated
securely and in accordance with this Privacy Policy.
How we use cookies
We,
and third parties we allow, use cookies and other similar technologies. Cookies
are small text files placed on your device that uniquely identify your device
and which a website can transfer to a consumer’s hard drive to keep records of
the consumer’s visit to a website. We, or third parties, may use session
cookies or persistent cookies. Session cookies only last for the specific
duration of your visit and are deleted when you close your browser. Persistent
cookies remain on your device’s hard drive until you delete them or they
expire. Different cookies are used to perform different functions, which we
explain below:
- Essential. Some cookies are
essential in order to enable you to move around our website and use its
features, such as accessing secure areas of our website. Without these
cookies, we cannot enable appropriate content based on the type of device
you are using.
- Analytics. We use Google Analytics
to measure how you interact with our website and to improve your user
experience. To learn more about Google Analytics privacy practices and
opt-out mechanisms, please visit the Google Analytics Security and Privacy
Principles page at https://support.google.com/analytics/answer/6004245?hl=en. Google
also provides a complete privacy policy and instructions on opting out of
Google Analytics at https://tools.google.com/dlpage/gaoptout.
- Targeted Advertising. We use
cookies to compile information on our users’ interactions with our
website. We use this information to serve ads to you off of our website.
There
are several ways to manage cookies. You can control the use of cookies at the
browser level, by instructing your browser to accept cookies, disable cookies,
or notify you when receiving a new cookie. Please note that if you reject
cookies, you may still use our website, but your ability to use some features
or areas of our website may be limited. The Network Advertising Initiative also
offers a means to opt-out of a number of advertising cookies. Please
visit www.networkadvertising.org to learn more.
Disclosure of your
information
We
do not sell, trade, rent or disclose your Data to third parties, except as
provided herein:
- We will disclose Data (i) if it is
required by law enforcement or judicial authorities, or to cooperate with
a law enforcement investigation; (ii) if we have a good faith belief that
we are required or permitted to do so by law or legal process; (iii) to protect
our rights, reputation, property, or the safety of us or others; (iv) to
defend or enforce our rights or your obligations; (v) if the disclosure is
required by mandatory professional standards; (vi) to a third party with
your prior consent; (vii) if we are under a duty to disclose or share your
Data in order to enforce or apply any contracts or agreements that may
exist between you and us, including this Privacy Policy and our Terms of
Service found on our Website; and/or (viii) if we are required to exchange
information with other companies and organizations for the purposes of
fraud protection and credit risk reduction.
- We obtain support through third
party service providers to maintain our Website, offer our products for
sale, process customer orders, and deliver products. For example, we must
release your credit card information to the card-issuing bank to confirm
payment for products and services purchased on our Website and we provide
order information to third parties that may package and deliver your
product order including your address, name, phone if required for
delivery, order totaled, and what was ordered.
- In the event we sell our stock or
assets to an acquiring entity or merges with another entity, we reserve
the right to provide your Data to the acquiring or surviving entity.
Data security
To
protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused,
accessed, disclosed, altered or destroyed. If you provide us with your credit
card information, the information is encrypted using secure socket layer
technology (SSL) and stored with an AES-256 encryption. We follow all PCI-DSS
requirements and implement additional generally accepted industry standards.
Unfortunately,
no data transmission over the Internet or any wireless network can be
guaranteed to be 100% secure. As a result, while we strive to protect your
Data, you acknowledge that: (a) there are security and privacy limitations of the
Internet that are beyond our control; (b) the security, integrity, and privacy
of any and all information and Data exchanged between you and us through our
Website cannot be guaranteed and we shall have no liability to you or any third
party for loss, misuse, disclosure or alteration of such information; and (c)
any such information and Data may be viewed or tampered with in transit by a
third party.
In
the unlikely event that we believe the security of your Data in our control may
have been compromised, we will try to notify you. To the extent you have
provided us with your email address, we may notify you by email and you agree
to our use of email as a means of such notification. If you prefer for us to
use another method to notify you in this situation, please contact us using the
information contained in Section 3, above, with the alternative contact
information you wish to be used.
Do not track disclosures
Some
websites have “do not track” features that allow users to instruct a website
not to track them. These features are not all uniform. We do not currently
respond to those signals; however, our marketing partners may be members of the
Network Advertising Initiative or the Digital Advertising Alliance, which have
agreed to honor consumers’ opt-out preferences submitted through those
organizations’ websites. To learn more about your choices regarding this type
of data collection or to opt out of interest-based advertising by members of
the NAI or the DAA, please visit the choices websites of the NAI and DAA
at https://www.aboutads.info You also may locate Google Analytics’
currently available opt-outs for the web here: https://tools.google.com/dlpage/gaoptout/. You can obtain more information about how
to opt-out of Adobe Analytics here: http://www.adobe.com/privacy/opt-out.html.
Age of consent
We
are not a site targeted at children or those under the age of 16. By using our
Website, you represent that you are at least the age of majority in your
country, state or province of residence, or that you are the age of majority in
your country, state or province of residence and you have given us your consent
to allow any of your minor dependents to use our Website.
Changes to this privacy
policy
We
reserve the right to modify this Privacy Policy at any time, so please review
it frequently. Changes and clarifications will take effect immediately upon
their posting on our Website. If we make material changes to this Privacy
Policy, we will notify you here that it has been updated, so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we use and/or disclose it.
Choice of law
This
Policy has been made in and shall be construed in accordance with the laws of
the State of Virginia, without giving effect to any conflict of law principles.
Contact us
If
you have any questions, comments, or concerns about our privacy practices or
this Policy, please contact us at:
WeloMed LLC
5126 Brittney Elyse Cir
Centreville, VA 20120
phone
info@welomed.com